We process all orders within 1–3 business days.
Shipping usually takes 7 to 12 business days, depending on your location. A tracking number will be provided once your order is shipped.

Yes! Once your package is shipped, you'll receive an email with a tracking link.
You can also track your order anytime on our Order Tracking page.

Customer satisfaction is our priority. If your item is damaged or not as expected, contact us at paulfrancenel3@gmail.com within 7 days of delivery. We’ll help you with a replacement or refund based on the situation.

Yes, our products are made with care using gentle and body-safe materials, suitable for most people. However, always check product details if you have specific allergies or health conditions.